With VoIP Phone Systems Boston Businesses Are Never Out Of Touch

By Michelle Stone


The modern business environment is incredibly demanding. Opportunities appear and disappear in an instant, consumers demand immediate attention and only those with superior information and communication capabilities can hope to survive. Because the business world is so flexible and fluid, those representing the interests of their companies need to be mobile too. Operations are no longer directed from a remote, central location. With VoIP phone systems Boston companies can easily deal with all these demands.

At first internet based communication was not really all that popular. This is because one can only communicate if access to the internet is possible. This was not the case in previous years and where there was access, it was often unreliable. Today, internet access is available in even the remotest regions of the world and the popularity of internet based communication has soared above all expectations.

In many cases, potentially big savings on the telephone bills first prompt companies to look into internet based communication. Indeed, new users are pleasantly surprised by just how much less they have to pay for communications. Some large companies have reported savings of up to fifty percent on their previous bills, which can add up to very large sums over a relatively short period of time.

Another major cost saving benefit of an internet based system is that it does not require the installation of expensive hardware at every branch or building. Instead, it is installed centrally and because the software is hosted by the service provider, maintenance is minimal. Older switchboards required a huge capital outlay and maintenance costs were very high. Internet users therefore save even more money and there is no need for switchboard operators.

Maybe the biggest disadvantage of a switchboard system is the fact that employees were chained to their work stations. They can only make calls and receive calls when they are there physically. This means that the very moment they leave their desks, they are not in touch any longer. With an internet based system, users are freed. They can communicate anywhere and at any time, not at all restricted in any way.

An internet system does not require users to carry around specific handsets. They can use any device capable of accessing the internet. It is not even necessary to always use the same device. User accounts are cloud based and users can access all their records from any internet enabled device regardless of where they are. In addition, users can easily access a host of statistics from their accounts when necessary.

Modern communication is much more than the ability to talk to another person and this is all that older telecommunication systems allowed. Internet based systems offer many different communication options. Users can send pictures, documents and files to other users, they can send emails to faxes and they can speak to people face to face with high definition video. These benefits completely overshadow the features offered by switchboards.

There can be little doubt that the future of communications lies in internet based systems. They are affordable, flexible, reliable and they offer numerous benefits that enhance productivity. It is not surprising that switchboards are already seen as antique.




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